Full Time

About the job Edgecast offers an industry-leading, integrated digital media platform to prepare, deliver, display and monetize online content. The platform is built on a global network, ensuring high-quality delivery of digital content on any device, anytime, anywhere. Providing streaming, delivery, security and compute, Edgecast powers websites, apps and OTT video services for the world’s largest enterprises and media. Learn more about how Edgecast is delivering the future of media at www.edgecast.com. Job Description At Edgecast Streaming, we scale and streamline OTT video workflows by providing world class media companies with the tools needed to deliver high-quality video experiences to viewers across the globe. Our b2b services are trusted by broadcasters to stream the world’s largest events, such as the Super Bowl, NBA Finals, and The World Cup as well as premium television and movie content. As Sr. Manager, Technical Product Management you will lead a team of product managers responsible for developing b2b video streaming services for the OTT industry. Your product experience and leadership will be relied on to mentor your team, continuously improve our processes and ensure development alignment with company priorities. This role will report to the Head of Product Management, Streaming. The ideal candidate will lean on their skills and proven track record to drive the following activities: Technical Product Leadership – You will be the product team point of contact for engineering and PMO by organizing around principles of agile software development.  Guide team members’ priority decisions and ensure that our disparate features coalesce  around a unified workflow and design.  Ensure continuous improvement of our processes and cross-department interactions. Technical Excellence– Work with engineering to support efforts around platform stability, availability and performance.  Understand customer use cases to ensure seamless customer onboarding.  Track infrastructure and other costs to help inform pricing decisions. Strategic Alignment – Work across product leadership, to define strategies and initiatives that meet our organizational objectives and ensure alignment with your team’s work.  Distill and surface development team activities to influence our cross-portfolio roadmap. Mentorship – Mentor your team across various product competencies, such as prioritization, requirements gathering and release planning to uplevel their skills. Collaboration & Communication – Display maturity, good judgment, and the ability to work across many disciplines and teams in a matrixed environment to share knowledge and expertise.  Effectively communicate across the organization to champion efforts and provide transparency. Demonstrated Qualifications 5+ years of product management experience over software products and services Experience managing other product managers Deep experience leading product development efforts within agile frameworks Understanding of distributed software development best practices and cloud architectures Collaboration with front-end designers to ensure consistent and streamlined user experiences Passion for and understand of OTT products and technologies Mastery of written and oral communication demonstrated by gaining consensus and rallying all levels of management around top priorities and  innovative ideas Education Level: Bachelor’s Degree or equivalent, masters degree a plus Field of Study: Engineering, Business, Computer Science or IT majors preferred Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19.  This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events).  Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the Job We are looking for experienced and motivated software engineers to help build a highly scalable and robust next generation Big Data stack to power Yahoo’s data processing needs. The qualified engineer would work on one or more of the following open source projects: Apache Spark, Jupyter, or Hue. Yahoo’s stack powers the most demanding Big Data applications in the industry. These applications run on some of the largest Hadoop clusters ever built! 50,000 nodes strong and several multi-thousand node clusters bring scalable computing to a whole new level. Yahoo pioneered this level of scale with Hadoop and continues to be a key leader in this space. If you love to solve complex and challenging problems, can work independently, and want to participate in some of the most exciting open source projects, we want to hear from you!. If you want to work with Hadoop, Storm, or Spark and get a deep understanding of cloud computing, this is the job for you. As a software engineer in Yahoo’s Big Data team, you will work alongside the leaders in these open source projects. The team is made up of several PMCs (Program Management Committee members) and Committers in these key Apache open source projects. This leadership position keeps Yahoo in the forefront of these projects both directionally and technically. Working in this sort of open source environment is an amazing opportunity to learn from the best. Job Qualifications B.S. in Computer Science equivalent or higher with solid academic background, excellent problem solving skills with top of the class computer science knowledge Strong object oriented programming skills in C++/Java 5+ years experience in software development Must be able to independently develop high quality components of the system Fast learner, who can quickly come up to speed with different technologies & develop prototypes as required Excellent verbal, written, and communication/presentation skills Excellent debugging/testing skills, and excellent analytical and problem solving skills Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the job It takes powerful technology to connect our brands and partners with an audience of nearly 900 million. Whether you’re looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business—and the world. Want in? Yahoo’s Global Network Infrastructure team is responsible for the core network infrastructure and shared services required to support all Yahoo services globally, such as our popular EdgeCast CDN, Sports, News, Finance and Weather media channels, advertising engines, video, search, and blogs. We design and build scalable, high-performance networks that connect billions of users to our edge and web-scale data centers, provide long-term strategy and automation, manage global routing, and provide capacity and performance consultation for Yahoo properties. Yahoo’s Global Network team is looking for a highly technical Sr Principal Software Dev Engineer on the network automation team to drive programmability and the innovation of our 100+Tb global network. You will be leading the efforts to bridge the gap and bring awareness between the network and application stack to increase network intelligence. Responsibilities Define standards and strategies to provide technical guidance for the roadmap and building blocks to drive automation vision Work with engineering and architecture to assess critical challenges and identify opportunities to define automated solutions for workflow optimization Cultivate innovation by driving cross-collaboration and execution of projects across multiple teams Own complex problems and have the ability to break it down into simpler components to lead the process of designing, developing, testing, deploying, maintaining and software improvement Work with all customers of the network to define necessary network software controls, visibility, and requirements to sustain business growth Mentor and train other team members on design techniques, and coding standards Required Qualifications BS in Computer Science or related professional experience In-depth knowledge of Linux/Unix 8+ years programming/software engineering experience in any combination of Perl, Python, Go, C/C++, including 2+ years in a technical leadership role. Experience in developing software and monitoring large scale distributed systems Experience with CI/CD deployment methodology and other common DevOps tools (i.e. Jenkins, Docker, Git) and orchestration frameworks such as Chef/Ansible/SaltStack a huge plus. Experience with NoSQL/RDBMS, Message bus and similar big data technologies (Redis, ElasticSearch, Kafka) Experience with NFV and containerization (Docker, Kubernetes) a big plus Experience in manageability infrastructure tools including Ansible, Rest/gRPC, Rest/NetConf Data analytics, modeling, pipelines, representation, UI and API experience. Working knowledge and experience of Agile software development methodologies. Leading and training modern software engineering practices and the full software development life cycle such as planning, designing, coding standards, testing (unit, functional), and code reviews. Outstanding collaboration and communication, and documentation skills with a proven ability to work cross-functionally in order to establish and meet shared goals. Knowledge of networking protocols & architecture is a plus. Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the job It takes powerful technology to connect our brands and partners with an audience of nearly 900 million. Whether you’re looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business—and the world. Want in? The Cloud Platform Engineering team builds industry-leading next-generation cloud serving platforms, services, and tools that underpin Yahoo products. We build and maintain platforms at scale, and ensure that Yahoo is always able to serve its hundreds of millions of users with billions of daily page views. Using a combination of open-source software and internal tools, we engineer automated solutions for base Docker containers, Ingress routing, application identity management, service mesh, configuration templates, orchestration, monitoring, and deployment of containerized applications at scale. We also build and manage a hosted platform for Redis and Storm applications. We encourage new ideas, and continuously experiment and evaluate new technologies to assimilate them into our infrastructure. Our team structure encourages trust, learning from one another, having fun, and supporting people who are passionate about what they do. A Lot About You You are a talented Senior Engineer who is passionate about Cloud Service Infrastructure, velocity, developer productivity, and production quality. You believe in the power of open source. You are smart, self-driven, and get things done. You love to code and experiment with new technologies. You are known for the exemplary quality of your code and accompanying tests, your partnership in feature discussions, and your ability to quickly learn and teach new technologies. People like working with you because you’re responsive like to work collaboratively and care about best practices. You Will: Work across the organization to deliver quality products that delight Yahoo users Design, develop and monitor next-generation cloud service infrastructure including core functionality, APIs, operational reliability, and scalability/performance Write high quality, maintainable, and testable code for practical and simple solutions Develop infrastructure components, frameworks, and tools for Continuous Delivery pipelines that are extensible and reusable Build highly distributed, scalable and reliable solutions which can impact millions of users Think outside the box to build systems that collect, instrument, analyze data and provide insights about the system Promote technical excellence practices, including effective design reviews, agile methodologies, code quality, code reviews, etc. Qualifications: BS/MS in Computer Science or equivalent 4+ years of software development experience Experience working with public cloud technologies such as AWS or GCP Expert programming experience in any combination of Go, Java, NodeJS, Python, or C/C++, and the ability to pick up new languages Strong knowledge of HTTP, networking, Linux Knowledge of best practices related to L4/L7 proxy, security, performance, and disaster recovery Desired Skills: Knowledge of containers, container orchestration, and service mesh technologies such as Docker, Kubernetes, and Istio Experience using open source tools and systems, extending and contributing back Experience working with container deployment at scale with strong knowledge of service discovery, service mesh, deployments, scheduling, load balancing. Experience with monitoring, alerting, and deployment Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.  

About the Job It takes powerful technology to connect our brands and partners with an audience of nearly 900 million. Whether you’re looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business—and the world. Want in? When you impact millions of people every day, you become a large target for adversaries of all types within all layers of the stack. Our job is to keep our users safe and make Yahoo one of the safest places on the Internet. We are the information security team at Yahoo; known as “The Paranoids”. What we’re looking for: As a Senior Software Development Engineer, you will be responsible for the design and development of end-to-end features to help make one of the world’s largest internet services the most secure and user friendly, working with architects, data scientists, creative product managers and a group of forward-thinking engineers. You must have expertise in object-oriented programming, practiced agile development religiously, are familiar with web and network security and scrum methodology and can use cloud and machine learning. You have an analytical and problem solving demeanor to complement your outstanding communication and presentation skills. In a typical day, you may find yourself: Designing and prioritizing solutions for new features, and participating in design review discussions Writing high quality and performant code, unit tests, functional tests, and documentation to implement new features Debugging code when it’s not doing what you expect Reviewing fellow teammates’ code Participating in weekly scrum team planning meetings and daily stand-ups Requirements 4 years of software development experience or 2 years with an advanced degree Proficiency in either Go, Java or C++ Knowledge and experience in building large scale distributed applications using various software design patterns and OO design principles Familiarity with web servers and web service APIs Excellent troubleshooting skills Development experience in an Unix/Linux environment Outstanding communication (both verbal and written) and interpersonal skills BS / MS in Computer Science or equivalent practical experience Preferred Qualifications Good understanding of web, network and OS security issues. Familiarity with cryptographic protocols, open source software, vulnerabilities, performance characteristics, and tradeoffs Cross-browser, cross-platform development Solid understanding of RDBMS, SQL and NoSQL Experience with public cloud platforms like AWS, GCP and Azure Familiarity with Hadoop ecosystem and applying machine learning, AI Experience in shell scripting and system administration with Linux Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.  

About the Job It takes powerful technology to connect our brands and partners with an audience of nearly 900 million. Whether you’re looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business—and the world. Want in? A Little About Us Yahoo brands comprise some of the premier destinations on the Internet. This means that we rely on massively scalable, widely distributed, highly performant, and efficient software systems. If you want to help solve complex software problems for systems like these, we are looking for you. Our Data Measurements and Insights team is looking for a Software Engineer to join our Traffic Protection team to investigate, detect, and fight digital fraud and abuse across a variety of advertising platforms and technical environments. We protect our consumers, advertisers and publishers from fraudsters and bot traffic. We are developing next generation technologies to enrich our advertiser and user experience through complex, scalable anti-fraud solutions, with ever growing and interesting challenges. A Lot About You We’re looking for world-class, highly motivated and passionate engineers to join the Traffic Protection team in Champaign, Illinois where you will have the opportunity to help develop low latency fraud and abuse detection solutions from large scale data manipulation to machine learning solutions to long term data storage, reporting, and analytical systems. We are looking for software engineers at various experience levels to analyze requirements; investigate optimal software solutions; architect, design, implement and test those solutions; and support our machine learning pipelines and globally deployed non-human traffic detection solutions. You will spend your days doing things like: Investigating and building solutions to handle Traffic Quality issues (e.g. botnets, non-human and fraudulent traffic). Working through documents and conversations with colleagues to understand product requirements for new features. Shaping those requirements into design documents and software implementation. Testing and debugging both your own software and some written by others. Analyzing and refactoring existing software to enhance its reliability, performance, supportability, and operability. Helping your team figure out priorities and processes and what’s next. Playing with your friends in some of our local games and contests, from trivia to table tennis, puzzle building, escape rooms and more. You Must Have MS in Computer Science or a related field (or BS with 2 years of relevant experience). A solid Computer Science foundation in data structures and algorithms, object oriented programming, machine learning, and modern software engineering practices. The ability to use an object oriented programming language like Java or C++, scripting languages like Python or Perl, and Unix or Linux systems. Excellent design, coding, debugging and testing skills. The expertise to manipulate data through query languages. Facility with data concepts such as joins, aggregation, projection, and explosion. The ability to work with large-scale distributed systems. Solid written and verbal communication skills. Excellent problem solving, analytical, and organizational skills. Great team-working capabilities in an agile development environment Willingness to engage productively with others in the industry through the mechanisms of open source software. The passion to build great products, work with great people, and change the world. Come see what we’re doing at Yahoo on the Silicon Prairie, in Champaign, Illinois! Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the Job We are looking for experienced and motivated software engineers to help build a highly scalable and robust next generation Big Data stack to power Yahoo’s data processing needs. The qualified engineer would work on one or more of the following open source projects: Apache Spark, Jupyter, or Hue. Yahoo’s stack powers the most demanding Big Data applications in the industry. These applications run on some of the largest Hadoop clusters ever built! 50,000 nodes strong and several multi-thousand node clusters bring scalable computing to a whole new level. Yahoo pioneered this level of scale with Hadoop and continues to be a key leader in this space. If you love to solve complex and challenging problems, can work independently, and want to participate in some of the most exciting open source projects, we want to hear from you!. If you want to work with Hadoop, Storm, or Spark and get a deep understanding of cloud computing, this is the job for you. As a software engineer in Yahoo’s Big Data team, you will work alongside the leaders in these open source projects. The team is made up of several PMCs (Program Management Committee members) and Committers in these key Apache open source projects. This leadership position keeps Yahoo in the forefront of these projects both directionally and technically. Working in this sort of open source environment is an amazing opportunity to learn from the best. Job Qualifications B.S. in Computer Science equivalent or higher with solid academic background, excellent problem solving skills with top of the class computer science knowledge Strong object oriented programming skills in C++/Java 5+ years experience in software development Must be able to independently develop high quality components of the system Fast learner, who can quickly come up to speed with different technologies & develop prototypes as required Excellent verbal, written, and communication/presentation skills Excellent debugging/testing skills, and excellent analytical and problem solving skills Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.  

About the Job We are looking for experienced and motivated software engineers to help build a highly scalable and robust next generation Big Data stack to power Yahoo’s data processing needs. The qualified engineer would work on one or more of the following open source projects: Hadoop Core, Storm, Spark, Flink, or Zookeeper. Yahoo’s Big Data stack powers the most demanding Big Data applications in the industry. These applications run on some of the largest Hadoop clusters ever built! 50,000 nodes strong and several multi-thousand node clusters bring scalable computing to a whole new level. Yahoo pioneered this level of scale with Hadoop and continues to be a key leader in this space. If you love to solve complex and challenging problems, can work independently, and want to participate in some of the most exciting open source projects, we want to hear from you!. If you want to work with Hadoop, Storm, or Spark and get a deep understanding of cloud computing, this is the job for you. As a software engineer in Yahoo’s Big Data team, you will work alongside the leaders in these open source projects. The team is made up of several PMCs (Program Management Committee members) and Committers in these key Apache open source projects. This leadership position keeps Yahoo in the forefront of these projects both directionally and technically. Working in this sort of open source environment is an amazing opportunity to learn from the best; AND to immediately begin contributing to some of the most active Apache projects. Job Qualifications: B.S. in Computer Science equivalent or higher with solid academic background Excellent problem solving skills with top of the class computer science knowledge Strong object oriented programming skills in C++/Java 5+ years experience in software development Must be able to independently develop high quality components of the system Fast learner, who can quickly come up to speed with different technologies & develop prototypes as required Excellent verbal, written, and communication/presentation skills Excellent debugging/testing skills, and excellent analytical and problem solving skills Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the Job Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media. About Us: Our team focuses on many aspects of the Yahoo and AOL customer experience, including the agents they contact, the support content they review on our help websites, and the products they purchase and use. We develop training for contact center agents around the world who provide support for account and billing issues, technical problems, sales, retention, and collections. We write and maintain support articles on help.yahoo.com, help.aol.com, and more. We analyze customer feedback and business metrics and use the data to drive customer service, sales, and product improvements. What we’re Looking For: We are looking to add an experienced, creative, and versatile Instructional Designer to design and develop contact center training materials and author help content. This role works directly with product, subscription, marketing, tools, and operations groups as they develop and release new products and features and work to ensure world-class customer service via self-service and in our contact centers. It’s our job to anticipate the content needs for training and help, create training materials, articles, and guides infused with our brand voice, and design a perceptive and engaging support experience for our customers. In this role, you may be responsible for managing the training program for one or more properties, products, or lines of business that we support. This involves analyzing business data to identify opportunities where training and help content can help drive improvements and then defining and implementing a plan to put those changes in place. In a typical day, you may find yourself: Working with subject matter experts to define needs/objectives and transfer knowledge. Collaborating and communicating with team members, business stakeholders, and contact center vendors. Developing instructor-led, blended, and eLearning training content for contact center agents on topics including sales, soft skills, products, tools, policies, and processes. Authoring self-service help content for our customer-facing help sites. Conducting content review meetings and train-the-trainer sessions. Delivering instructor-led training. Creating project plans to manage small and large projects. Leading project teams of ISDs focused on specific objectives and deliverables. Managing one or more training and content programs, such as new hire, technical support, billing, retention, sales, products, etc. Reporting and analyzing data on training, help content, and related agent performance to develop short and long-term solutions that drive program improvement. Contributing to Instructional Design and Help content standards for the team. You are an ideal candidate for our team if you: Appreciate excellent customer service. Have a passion for learning and development. Are an excellent oral and written communicator. Are creative and enjoy developing innovative and engaging content. Are collaborative but can also work well independently and with autonomy. Are adaptable and can flex your work to meet the always-evolving needs of the business. Are comfortable delivering instructor-led training as needed. Can gather information from multiple sources to define help and training needs. Proactively seek out opportunities to move the team and business forward. Are strategically minded, but can also dig into design, develop, and write content yourself. Preferred requirements includes: 2 to 4+ years experience designing and developing training and writing help articles/technical documentation Experience with contact centers, customer service, technical support, and/or sales Proficiency with Articulate 360 (Storyline and Rise), Vyond, and Piktochart Experience with basic HTML Experience using CRM (Customer Relationship Management) software such as Salesforce Experience with video production Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media. About Yahoo is a global media and tech company that connects people to their passions. We reach hundreds of millions of people around the world, bringing them closer to what they love—from finance and sports to shopping, gaming and news—with the trusted products, content, and tech that fuel their day. We collect billions of data points every day, and must translate these data into actionable insights for thousands of internal customers. The Audience Data team is seeking an intellectually curious product manager to lead one of our reporting products that serves a passionate set of users. These users leverage real-time and historical data to drive editorial content strategy, determine the outcome of online experiments, monitor user facing products, and discover patterns that increase user engagement and revenue. As a data PM, you will serve as the conduit between our data consuming customers and our engineering team as you seek to maintain & develop a product that is 1) highly performant and intuitive for a broad range of analysts, product managers, and engineers; 2) trustworthy, accurate, and well governed; 3) best-in-class, offering distinct advantages over 3rd party solutions; and 4) indispensable for enabling the company to grow audience engagement and revenue. What we look for: Experience: Product management experience of 5+ years with data products, in particular with mission-critical systems operating at very large scale. Ability to create and drive quarterly product roadmaps that align with corporate strategic objectives. Product sense: Strong connection with user base and ability to envision novel ways to leverage our unique data assets. Solid understanding of industry best practices and cutting edge data technologies. Analytical ability: Excellent analytical skills in data extraction/preparation/cleaning, knowledge of statistical methods and their application to data products, demonstrated ability to perform research & insights studies Leadership: Experience executing analytics projects while partnering with cross-functional teams to drive high-quality results. Ability to evaluate tradeoffs and prioritize the work that will drive the largest value–all while driving consensus and rallying support. Communication skills: Strong written and oral communication skills in order to translate technical requirements to engineering teams. Polished communication style for engaging with our customers on a daily basis. Your day to day: Work with stakeholders across the company to develop prioritized product plans & goals Draft technical requirements while maintaining communication with customers on timelines and progress Lead sprint planing and work with engineering partners on daily execution Ensure customers are getting the support they need while using our data products Study and evaluate industry trends; ideate & prototype novels way to improve the value of our data Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more. US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.