Submitting a Maintenance Request
Please complete the online service request form, and an EnterpriseWorks staff member will contact you for scheduling.
If this is an maintenance related emergency outside of regular business hours, please call (217) 333-0340
Sending and Receiving Mail/Packages
Incoming Mail and Shipping
- Each company is provided a mailbox located on the first floor.
- For items that are incoming that are large and require a lift gate or dock, please contact Jim Wells, Facility Manager, to make delivery arrangements.
Outgoing Mail and Shipping
- Outgoing USPS mail can be placed in the North entrance USPS labeled mailbox
- Outgoing packages can also be left on the outgoing racks at the North entrance of EW, after calling UPS/FedEx/DHL/Amazon to arrange for pickup
- FedEx has a drop box [6:15 pm pick-up] located in parking lot to the east of EnterpriseWorks
- The receiving dock on the west end of the building houses a pallet jack, dolly, and two small carts
Using the EnterpriseWorks Printer
For instructions on how to properly configure your device for use of the EnterpriseWorks printer, please see the attached instruction document below.
Getting Access to the Building
Your Keycard is used to enter the EnterpriseWorks building, wet lab, and shared equipment spaces.
For any tenant or employee who needs access to their office/lab space in the EnterpriseWorks building, please request a Prox Card using the form below.
Your request will be processed, and you will receive an email from Sheri Wilson with further instructions.