Capital One Tech Incubator Operations Manager

  • Full Time
Posted: 10.11.21

Capital One Tech Incubator Operations Manager

Capital One

As a Tech Incubator Operations Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that support our technology areas and deliver excellence to our customers each and every time. As a Tech Incubator Operations Manager, this associate will play a key role in delivering projects and processes that impact the company’s bottom line. In this position, you will contribute immediately while strengthening your project/process management best practices.

We are seeking a dedicated, disciplined, project professional who excels in both a team environment and as a self-motivated individual contributors. An ideal candidate would have an understanding of the delivery of technical initiatives within a large organization as well as leading successful collaborative engagements with external partners. This person will have excellent communication skills, attention to detail, and the ability to adapt to change within an evolving technical environment. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Project Management.

Our work supports Capital One’s engagements and university partnerships. This includes student internships and programs as part of our recruitment and hiring strategy, successfully executing sponsored research and coordinating with applied research projects, and demonstrating successful strategic outcomes for our partners, sponsors, customers, and stakeholders.

General Responsibilities:

  • Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
  • Leading and owning oversight of process improvement work within a tech organization and collaborating with teammates on larger initiatives
  • Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
  • Conveying technical information and solutions for immediate adoption by non-technical audiences
  • Identify and implement process improvements driving issue resolution/risk mitigation activities
  • Tracking and resolving process breakdowns
  • Understanding customers’ needs of the process and driving process improvements
  • Developing and maintaining formal process/project documentation for long-term sustainable success
  • Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
  • May direct others on projects
  • May act as the partner between intern teams and project sponsor teams

Basic Qualifications:

  • Bachelor’s Degree
  • At least 2 years of Project or Process Management experience

Preferred Qualifications:

  • PMP, Lean, Agile or Six Sigma certification
  • 3+ years of Project or Process Management experience
  • 1+ year of experience with Tableau
  • 1+ year of experience with Jira

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Click here to apply!