EnterpriseWorks Customer Service/Student Worker -Fall 2019

Category: 
Administrative & Support Services
Status: 
Part-Time
Post Date:  
7/26/2019
Contact Email: 
Description: 

Customer Service/ Student Worker Internship

EnterpriseWorks & University of Illinois Research Park

Who we are

Research Park is a technology hub for corporate operations focusing on innovative, cutting edge research and development. EnterpriseWorks is an award-winning incubator at the Research Park that focuses on science and research-based start-up companies commercializing technology from the University of Illinois. We have a multifaceted team of professionals and interns dedicated to helping our startups and corporations thrive in the Research Park.

Previous EnterpriseWorks interns have gone onto work at companies including but not limited to: Google, Facebook, IBM, Denodo, All State, Blue Bunny, Yelp, Solstice, and Surface 51.

Customer Service Student Worker

Do you enjoy getting to know new people? Does the idea of getting your feet wet in a professional environment excite you? Would you like to learn more about the world of entrepreneurship? We are looking for a personable student to assist the Administrative Aide at EnterpriseWorks on different front desk tasks such as greeting guests, answering phone calls, etc. It is a good chance for anyone who wants to develop their communication and interpersonal skills. The Customer Service Student Worker will serve as the front line representative of EnterpriseWorks. 

What You'll Do

As the customer service student worker you will have the opportunity to work in a professional environment and learn about the start-up endeavors being done at EnterpriseWorks in the Research Park. You will work alongside the Administrative Aide to represent EnterpriseWorks positively when taking phone calls at the front desk, answering inquiries about companies and employees, and handling all incoming and outgoing mail parcels. You will also be responsible for maintaining and restocking the EW kitchen and inventory. You may also be asked to Assist with any other duties as assigned by EnterpriseWorks staff.

This position will begin training at the beginning of Fall 2019 and will continue on throughout the semester and upon performance review continue on to Spring 2020.

Eligibility Requirements: You must meet these requirements to be eligible for this internship.

  • Preferably underclassman – Freshman or Sophomore
  • Applicants must be available to work 10-20 hours per week during Fall 2019
  • At the time of employment, you must be a full-time enrolled student at the University of Illinois at Urbana Champaign
  • Graduation date must be December 2019 or after

Qualifications:

  • Excellent customer and personal service skills by meeting quality standards for services
  • Strong clerical skills by understanding administrative and clerical procedures and systems such as word processing, managing files and records
  • Strong computer and phone skills
  • Ability to use printer and copy machine  

Nice to have: 

  • Customer Service Experience

For your application, please prepare:

  • Resume
  • Cover letter explaining how your experience makes you a good fit for this position

Apply online here:  https://forms.illinois.edu/sec/8591538

Applications will be accepted on a rolling basis, we are looking to fill this position as soon as possible.

Compensation: Hourly wage will be $10.00 per hour based on experience and will be paid by the University of Illinois.

Timing: Student is expected to work 10-20 hours per week during the academic year. Pending successful performance reviews, the internship can continue through multiple semesters including a full-time internship during the summer.

For more information, please visit researchpark.illinois.edu. For questions please email uirp-jobs@illinois.edu.